Most answers live in the docs. For anything else, reach the team directly — we're happy to help.
Quick start, key concepts, and step-by-step guides for admins and mentors.
Browse documentation →Account, billing, or technical questions — we typically reply within one business day.
support@mentortrackr.comNeed to join a workspace or reset a password? Your program administrator can help, or start from the sign-in page.
Go to sign in →Check current platform health and incident history before reporting an outage.
View status →A few quick answers before you reach out.
New accounts must be approved by a workspace administrator before sign-in is enabled. Reach out to your program admin if it's been a while.
On the sign-in page, use the Forgot? link next to the password field to receive a reset link by email.
Administrators manage the roster from the admin area. See Building your roster in the docs.
Email support@mentortrackr.com and we'll route your question to the right place.